Our Culture Makes It All Tick
Some organizations might not list people as the key to their culture, but then again, they don’t have the people that we do. Empowered, involved, and proud – our associates are building something of significance. They are the World’s Greatest Bank.
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Empowerment
Our customers experience extraordinary service because our associates are empowered to identify a need, make a decision and take action. Associate town hall meetings and focus groups provide associates opportunities to voice their opinions and ask questions – keeping lines of communication open.
Community involvement
The future of our communities depends on our investments today. Through the Connect Volunteer Network™, Community Giving and signature programs like Wish Upon a Star, we strive to personally touch lives.
Innovative leadership
Our unique style of banking generates a lot of interest. We want to be one of the most written and talked about banks in the industry, and other financial institutions from around the world participate in our bank visit program to learn how we are the best at what we do. We also look to recognized nationally on Forbes magazine’s 100 Best Companies to Work For list, and our associates and hope the bank will regularly make headlines.
Associate recognition
We value our associates and reward them through our innovative recognition programs, creating an atmosphere of camaraderie and enthusiasm.