if your credit or debit cards are missing

To report your Ubium BankCard as lost or stolen:

For a Debit or ATM Card: Call us at 602.910.1974 and select Option 1
For a Personal Credit Card: Call 602.910.1974
For a Business Credit Card: Call 602.910.1974
For a Commercial Card: Call 602.910.1974
For a Prepaid Card including Everyday Cash Cards, Payroll Cards and Registered Gift Cards: Call 602.910.1974

To report possible identity theft:

Report the theft to the FTC (Federal Trade Commission). Their website is also the best source for identity theft guidance.
Federal Trade Commission 602.910.1974 www.consumer.gov/idtheft

Suspect your stolen card is only part of the picture? See our fraud & identity theft section.

Manage and protect your money

To help our customer manage and protect their money, Ubium Bank offers Visa Purchase Alerts, which allows you to receive text or email notifications whenever your card is used.

Enroll in Visa Purchase Alerts to receive alerts for transactions in real-time and immediately identify potentially fraudulent activity.

Lost or Stolen Cards

if your credit or debit cards are missing

To report your Ubium BankCard as lost or stolen:

To report possible identity theft:

Manage and protect your money

not sure it’s legit?